Frequently Asked Questions

What can I expect during our first session together?

During our first session together, you can expect a warm and welcoming environment where we focus on your comfort and well-being, especially in the context of managing a chronic illness. We’ll begin by introducing ourselves and discussing the purpose of therapy, including how we can address the specific challenges related to your condition. We’ll ensure you understand how your confidentiality is protected and take time to explore your current symptoms, concerns, and goals. Together, we’ll set an initial plan tailored to managing your chronic illness and overall well-being. This session is an opportunity for you to ask questions, share your experiences, and feel comfortable with the therapeutic process. Our aim is to build a strong foundation for our work together, providing a supportive and collaborative space to help you navigate your challenges and enhance your quality of life.

How does virtual therapy work at Blume Therapy and Wellness?

At Blume Therapy and Wellness, we strictly offer virtual therapy sessions to ensure flexibility and accessibility for all clients. Our therapy services are conducted through Jane App, a secure and easy-to-use platform designed for health and wellness. Booking is straightforward – you can browse available time slots and, when ready to schedule, create an account or log in to secure your sessions. Before each session, you’ll receive a confirmation email with a secure link to join the video call. There’s no need to download any additional software – just click the link and join the session from your browser.

The Jane App is HIPAA-compliant, ensuring your privacy and confidentiality throughout each session. You can easily attend therapy from any device with internet access, whether you’re at home or on the go. If you have any questions or need help navigating the platform, we're here to assist you at every step.

Are your services covered under private insurance benefits?

Our services are covered by most extended health care benefits. However, this may vary depending on your benefits package. Therefore, it will be important for you to check your personal coverage to ensure that services provided by a "Registered Psychotherapist" or “Canadian Certified Counsellor” qualify under your benefits package.
Therapy services currently aren’t covered under provincial healthcare. However, you can claim the cost of non-reimbursed psychotherapy services as a "medical expense" on your income tax return should you not have private insurance benefits.

Do you offer options for low-income, such as sliding scale?

At this time we do not offer low-income options or a sliding scale. However, we do offer varying session lengths that may provide you with more affordable options. Please take a look at my services here for exact rates or you can contact me for more information!

What happens if I miss my appointment or need to cancel last minute?

Blume Therapy and Wellness has a policy requiring a minimum of 48-hours notice if you need to cancel or re-schedule your appointment. Half rate will be charged if cancelled between 48-24 hours prior to appointment. If less than 24-hours notice is given for an appointment change or cancellation, you will be charged the full rate for your appointment. This policy is firm; however, I understand that unexpected circumstances may arise (i.e. accident or death).

How can therapy help with IBS/IBD or other chronic illnesses?

Therapy can be a transformative tool for managing IBS, IBD, and other chronic illnesses by addressing both the emotional and psychological aspects of these conditions. Our holistic approach includes stress management techniques such as mindfulness, relaxation exercises, and targeted breathing exercises to help alleviate symptoms. Therapy equips you with practical coping strategies, enhances self-care, and supports emotional well-being, all crucial for effectively managing chronic illness. By integrating these therapeutic practices with your medical care, we aim to improve your quality of life, reduce symptom severity, and empower you to live more fully despite your condition. At Blume Therapy and Wellness, our comprehensive and personalized therapy services are designed to offer you effective support for a more balanced and fulfilling life.

How do I book a free 15-minute consultation?

Booking a free consultation is easy. Simply visit our Book Now page and choose the “Free Virtual Discovery Call” option. You’ll be prompted to select a time that works for you from the available slots. After booking, you’ll receive a confirmation email with details about your consultation. If you have any questions, feel free to reach out through our contact form or by phone.